FAQ - Frequently Asked Questions
Shipping
No sorry. We only deliver within Malaysia.
Shipping within Klang Valley is within 1-3 days after purchase, Tuesday to Saturday, between 12PM to 8PM at a flat fee of RM 20.
Shipping everywhere else is generally within 7 days or at an agreed date. The shipping price is auto-calculated based on your shipping address and weight/dimension.
Once you have placed your order, an email will be sent to you.
Our delivery partner is a wine logistics specialist. Every reasonable care is taken to keep the wines in climate controlled conditions at all times.
Product
REFUND POLICY
100% Authentic and Legal products or get your money back.
Our general policy is we do not offer refunds in any other circumstances., unless we are clearly at fault (e.g. bottle broken in transit).
CORK TAINT : Please accept our regrets should a bottle we have supplied be adversely effected by TCA (cork taint). We did not create the product and thus cannot accept responsibility for the fault.
We have access to a very large network of suppliers and collectors. Ask us.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.